Privacy Policy

Welcome to Eastwick Journeys (“we,” “our,” “us”). We respect your privacy and are committed to protecting the personal information you share with us through our website, EastwickJourneys.com, and our travel-related services.

This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, inquire about our tour packages, make bookings, or communicate with us.

1. Information We Collect

Personal Information

We may collect the following personal information:

  • Full name

  • Email address

  • Phone number

  • Postal address

  • Nationality

  • Date of birth

  • Passport details (when required for travel bookings)

  • Emergency contact information

  • Payment and billing information

  • Travel preferences and special requirements

Non-Personal Information

We may automatically collect:

  • IP address

  • Browser type and version

  • Device information

  • Website usage data

  • Pages visited and time spent on the website

  • Referral sources

2. How We Use Your Information

We use your information to:

  • Process tour bookings and travel arrangements

  • Respond to inquiries and customer support requests

  • Send booking confirmations and travel updates

  • Provide customized travel recommendations

  • Process payments and refunds

  • Improve our website and services

  • Comply with legal and regulatory obligations

  • Send promotional offers and newsletters (with your consent)

3. Sharing of Information

We may share your information with:

Travel Service Providers

To fulfill your travel arrangements, we may share relevant information with:

  • Airlines

  • Hotels and accommodation providers

  • Transport operators

  • Tour guides and local operators

  • Visa processing agencies

  • Travel insurance providers

Legal Requirements

We may disclose information when required by law, government authorities, courts, or regulatory agencies.

Business Transfers

In the event of a merger, acquisition, or sale of business assets, your information may be transferred as part of that transaction.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Payment Security

Payments made through our website are processed through secure third-party payment gateways. We do not store complete credit card or debit card details on our servers.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • Improve website functionality

  • Remember user preferences

  • Analyze website traffic

  • Enhance user experience

You may disable cookies through your browser settings; however, certain features of the website may not function properly.

6. Data Retention

We retain personal information only for as long as necessary to:

  • Provide requested services

  • Meet legal and accounting requirements

  • Resolve disputes

  • Enforce agreements

Once no longer required, information is securely deleted or anonymized.

7. International Data Transfers

As part of arranging travel services, your information may be transferred to service providers located in different countries. We take reasonable measures to ensure that such transfers are conducted securely and in accordance with applicable privacy laws.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your information

  • Restrict or object to certain processing activities

  • Withdraw consent for marketing communications

  • Request a copy of your personal data

To exercise these rights, please contact us using the details below.

9. Data Security

We implement reasonable technical, administrative, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

However, no internet transmission or electronic storage system can be guaranteed to be 100% secure.

10. Third-Party Links

Our website may contain links to third-party websites, including travel partners and service providers. We are not responsible for the privacy practices or content of those external websites.

We encourage you to review their privacy policies before providing any personal information.

11. Children’s Privacy

Our services are not directed toward children under the age of 18 without parental or guardian involvement. We do not knowingly collect personal information from children without appropriate consent.

12. Marketing Communications

With your consent, we may send:

  • Travel offers

  • Tour package updates

  • Promotional campaigns

  • Newsletters

You may unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us directly.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page along with the revised effective date.

Your continued use of our website after updates constitutes acceptance of the revised policy.

14. Contact Us

If you have any questions regarding this Privacy Policy or how we handle your personal information, please contact:

Eastwick Journeys

Website: https://www.eastwickjourneys.com

Email: [Insert Contact Email]

Phone: [Insert Contact Number]

Address: [Insert Business Address]

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